Cancellation Policy
At Fashionstrendz, operated by Fiscal Enterprises Private Limited, we are committed to providing a smooth and hassle-free shopping experience. In this policy, “we,” “our,” and “us” refer to Fiscal Enterprises Private Limited, while “you,” “your,” and “user” refer to our valued customers.
We understand that circumstances may change, and you may need to cancel an order. The following outlines the cancellation process and conditions.
Cancellations Before Dispatch
Orders can be cancelled under the following conditions:
- Within 24 hours of placing the order or before shipment, whichever occurs first.
- Requests must be submitted by contacting our customer support team via email.
- Eligible cancellations will receive a full refund to the original payment method within 5–7 business days.
Orders Already Shipped
- Once an order has been dispatched, cancellations are not allowed.
- You may, however, return the item after delivery in accordance with our Return & Refund Policy.
Modifying Existing Orders
- Changes to items or delivery addresses are not permitted after placing an order.
- To make modifications, you must cancel the original order (if eligible) and place a new order.
Contact for Cancellation Requests
For any questions or assistance regarding order cancellations, please reach out to our support team at enterprisesfiscal@gmail.com.
We appreciate your understanding and thank you for choosing to shop with us.